Return Policy
Last updated:
This Return Policy applies to purchases of food supplements made through channels operated by Glixarexxlieo, based at 25A Kensington Rd, Norwood SA 5067, Australia. Primary consumer-protection rules referenced here reflect Australian law; if you order from another country, local import and return rules may also apply. Your rights under the Australian Consumer Law remain where applicable.
1. Change of mind
Where permitted by law, you may return unopened products in original packaging within fourteen days of delivery. Opened food supplements may be excluded for health and safety reasons unless they are faulty.
2. Faulty or incorrect items
If an item is damaged, defective, or not what you ordered, contact us with your order reference and photographs if applicable. We will arrange return instructions and, where applicable, repair, replacement, or refund as required by law.
3. Process
| Step | What to do |
|---|---|
| Notify | Send a message via the Site contact form or the published email identifiers with your order details. |
| Return | Ship items as instructed, using adequate protection. Retain proof of postage until the matter is closed. |
| Refund | Approved refunds are issued to the original payment method where possible within a reasonable period after we receive the goods or evidence of return. |
4. Shipping costs
Return shipping for change-of-mind requests is generally your responsibility unless we state otherwise. We cover return shipping where required by law for faulty goods.
5. Contact
Glixarexxlieo
25A Kensington Rd, Norwood SA 5067, Australia
info@glixarexxlieo.world, contact@glixarexxlieo.world, support@glixarexxlieo.world, help@glixarexxlieo.world